ProcessWorx CMDB (Single User Version, CD-ROM) 1.5
Screenshots of ProcessWorx CMDB (Single User Version, CD-ROM)
ProcessWorx CMDB (Single User Version, CD-ROM) Publisher's Description
The ProcessWorx CMDB?
The
ProcessWorx CMDB provides a foundation for IT organizations to improve
their core operational processes. By establishing a standard,
centralized information repository through a Configuration Management
Database (CMDB), IT organizations can establish higher levels of service
delivery, support and increase customer satisfaction.
Based on the ITIL framework and ITSM best practices, this tactical,
cost-effective solution helps IT organizations record, maintain and
report on infrastructure configuration items (CIs) including
applications/software, devices/peripherals, servers, databases and
related IT documentation.
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Record and maintain detailed CI attributes & IT service dependencies
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Establish & track CI ownership and accountability
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Track CIs by type, owner, department, environment, status and/or vendor
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Establish relationships within and between IT services and CIs
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Maintain data integrity through audit tracking & change logs
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Determine CI status, generate compliance reports
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Link CIs to specific documentation including policies, processes and procedures
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Sarbanes-Oxley and IT continuity (ITSCM) tracking functionality
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Custom reports, record duplication and data export functions
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Dynamically update IT Service and CI relationships
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Track inactive, non-standard and/or non-complaint CIs
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Copy and export CI data and related reports
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Generate business-specific IT Service Catalog with pricing
...and many more features!
The ProcessWorx CMDB includes demo data to better understand how the CMDB is used in a real-world setting. The ProcessWorx CMDB also includes supporting documentation examples to help establish the foundation for the Configuration Management process:
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Configuration Management Policy Template / Example
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Configuration Management Process Overview / Example
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Multiple Configuration Management Procedure Examples
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